Terms & Conditions

Effective Date: 09/23/2025

Welcome to RocNet Supply! These Terms & Conditions (“Terms”) govern your use of our website https://rocnetsupply.com (the “Site”) and the purchase of products or services offered through the Site. By accessing or using our Site, you agree to these Terms. If you do not agree, please do not use the Site.

1. Use of the Site

  • You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Site or make purchases.

  • You agree not to use the Site for any unlawful purpose, or in any way that could damage, disable, overburden, or impair the Site.

  • We reserve the right to suspend or terminate your access if we believe you have violated these Terms.

2. Account Registration

  • To place an order, you may be required to create an account. You agree to provide accurate, current, and complete information.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to notify us immediately if you suspect unauthorized use of your account.

3. Orders & Payments

  • All orders placed through our Site are subject to acceptance and availability.

  • Prices are displayed in U.S. dollars unless otherwise stated.

  • We reserve the right to cancel or refuse any order, including if fraud or unauthorized activity is suspected.

  • Payment must be made in full at the time of order using accepted payment methods (e.g. credit card, PayPal, etc.).

4. Shipping & Delivery

  • We will make reasonable efforts to deliver your order promptly.

  • Shipping times are estimates only and may vary based on location, carrier, and availability.

  • Risk of loss passes to you upon delivery of the order to the shipping carrier.

5. Returns & Refunds

  • Returns and refunds are subject to our Return Policy [link to your return policy].

  • To initiate a return, please contact us at sales@rocnetsupply.com or 844-742-1016.

6. Product Information

  • We make every effort to ensure product descriptions, images, and pricing are accurate. However, we do not warrant that information on the Site is error-free, complete, or current.

  • We reserve the right to correct errors or update product details without prior notice.

7. Intellectual Property

  • All content on this Site, including text, images, graphics, logos, and software, is the property of RocNet Supply or its licensors and is protected by copyright, trademark, and other intellectual property laws.

  • You may not reproduce, distribute, or exploit our content without our prior written consent.

8. Limitation of Liability

  • To the maximum extent permitted by law, RocNet Supply shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of products.

  • Our total liability to you for any claim shall not exceed the amount paid for the product or service giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless RocNet Supply, its affiliates, employees, and agents from any claims, damages, losses, liabilities, or expenses arising from your use of the Site or violation of these Terms.

10. Governing Law

These Terms are governed by and construed under the laws of the State of New York, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in New York.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Effective Date” above. Continued use of the Site after changes are posted constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms, please contact us:

RocNet Supply
1319 Research Forest
Macedon, NY 14502
Phone: 844-742-1016
Email: sales@rocnetsupply.com

Experience matters. Rely on ours. 

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